Booking request
Welcome to the Dublin Well Woman Centre online booking guide! We’re excited to be launching this new system which will allow you a more convenient way to book your appointment with our clinic, saving you time and allowing you to easily pick the times that best suit your schedule.
Online Bookings are currently being piloted with our Coolock and Pembroke Road Clinics for patients who have previously attended these clinics, and is available for some of our key services:
- CervicalCheck Smear Tests
- Free Contraception Services (For 17-35 Year Olds, under the Government Free Contraception Scheme)
- Early Medical Abortions
In coming months, we will be expanding the services you can book online, take payments online, and will be offering online booking across our clinics.
You can read more about how to use the online booking system below or watch one of our how to videos.
How do I create my account
- Visit the Well Woman Centre Booking Portal, then select “Create Account” on the homepage.
- Please note you must already be a registered patient of the clinic
- Fill in your details that you have previously provided to the clinic (First Name, Last Name, Date of Birth, Address) and continue through the registration process, where you will be asked to set a password.
- The final step will require you to enter your phone number and accept the Terms and Conditions.
- A six-digit code will be sent to your phone number.
- Enter this on the portal to verify your account.
- You will then receive an email once your account is active
- Click ‘Verify’ and you can start using the booking portal straight-away.
How do I book an appointment
- Visit the Well Woman Centre Booking Portal
- Enter the email and password that you have registered with and click ‘login’
- Then click ‘Book Appointment’
- Select the Service you would like to book – you may be asked for additional information based on the service you select, and you can select an available medical professional.
- You will then see the available dates and times that you can book, select the right time for you.
- Following this you will be asked to confirm your booking, click the button to do so.
- Once your booking is confirmed you will receive an email
How can I see my upcoming appointments?
Once logged in you can click the ‘Appointments’ button at the top of the screen to see a list of all upcoming appointments that you have booked via the portal.
You can also click ‘See previous appointments’ to view all previous appointments that you have booked through the portal.
How do I change my address?
Click on your name icon in the top right of the screen and select ‘Profile’ from the pop-up menu. Once in your profile click ‘Edit your details’ and you will be able to edit anything to do with your profile.
Do you have a Privacy Policy?
Yes, the Well Woman Centre Booking Portal has been developed with the platform Pippo has, using privacy by design. For more information, you can view the full privacy policy at www.pippo.ie/privacy-policy.
How does 2-step verification work?
This happens as part of your registration and it is really simple. When you enter your phone number you will receive a text message with a unique code. Enter this into the box to continue with your registration. Once your registration is complete and has been accepted by your practice you will also receive an email with a ‘Verify’ link. Click this link to complete your registration and begin booking your appointments.
These two 2-step verifications allow us to ensure that your mobile number and email address are correct and can be used to receive appointment reminders, receipts etc.
How is my data encrypted?
Pippo, the platform on which our booking systems is based, was built using the guiding principles of security by design. Pippo is encrypted in all aspects i.e. the database is encrypted using native AWS technologies, data disks are encrypted at rest and the transit of data is also encrypted. All aspects of Pippo use best-in-class encryption services to encrypt and protect all data both in transit and at rest.
My booking was declined - what should I do?
If your appointment has been declined we advise you to contact our clinic directly. You can also try to book another appointment slot and if you’re still having issues please contact the clinic.
I can’t login?
There may be an issue with your login details. Ensure the email you entered is correct and there are no spaces before or after the email entry. Please select the “Forgot Password” option on the login screen if you can’t remember your password. You will be asked to enter the email you used to register with and an email with a reset password link will be sent to this address. If neither of these solutions work for you please contact our clinic directly to check what details we have for you.
